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What is Said is Done

Updated: Feb 24, 2020



In a weekly check-in meeting with one of the leaders on my team a few weeks back, he described our team culture as "What is said is done." That was his way of saying we weren't just talking. We did our best to make what we said we wanted our culture to be to become reality. I had never heard "What is said is done" so succinctly before. That was encouraging to hear. It took commitment from the leadership team and the entire studio team for the desired culture to become reality.


"What is said is done" may resonate with you. After all, you want to reach your goals. The reality is that doing so is not easy. "What is said is done" is hard. As Jimmy Dugan, the baseball manager portrayed by Tom Hanks in "A League of Their Own," says, "Of course it's hard. It's supposed to be hard. If it was easy, everyone would do it. Hard is what makes it great."


Here is how a coach can help you achieve "what is said is done":


Identify - Where you want to go. You have to recognize where you are and where you want to be. Otherwise you are just going for a walk and any direction will do.


A coach will help you identify where you want to go both in the overall coaching engagement and in each coaching session


Articulate - Put your goal into words. If you don’t articulate the goal, how will you know when you get there?


A coach will listen to the words you say and listen for what seems to be behind those words. That active listening paired with powerful questions will help you articulate your goal with emotion and with powerful words


Communicate - Set the target. Make it clear. Make it compelling -- for you and for those you need with you. Communicating it to others is a major step of commitment to pursuing the goal.


Working with a coach will help you align actions and goals with what motivates you. That draws your energy toward the goal.


Act - To have any chance of reaching your goal, you have to act. As a client shared with me recently, “You can’t steer a parked car.”


Forwarding the action is one of the two products of coaching.


A coach will partner with you to design actions from each coaching session.


Accountable - Be accountable to take the actions you committed to take.


A coach will help you establish support and accountability for your designed actions. Paired with accountability, designed actions can propel powerful transformation.


Celebrate - The best part! Recognize your accomplishment. Celebrate reaching the goal.


A coach will help you see gains, milestones to celebrate along the way.


Learn - Include learning during the process to affirm actions and to course correct. Include learning after the win to assess what went well and what could be upgraded next time.


Deepening learning is one of the two products of coaching.


A coach will help you reflect on what you are learning in the process, including discovering more about yourself.


Living out "What is said is done," is hard. But remember "Hard is what makes it great." I am committed to serving my clients to greatness. Connect with me to talk about how we might partner in a co-active coaching relationship to help you get there.

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